Case Study: A Global Telecommunications Company

As a large global networking and telecommunications company, our client had more than hundred thousand employees across the globe.

Client

Our client – a Global Telecommunications Company provides Information and Communication Technology (ICT) to service providers across the world by creating technology and services that are easy to use, adapt, and scale, making their customers successful in a fully connected world.

Background

Our client had many departments spread across continents, including one specialist unit that carried out sensitive research and development work for the telco. To strengthen the security of their research work, they sought a solution for protecting access to data and applications. To accomplish its goals, the company needed a role-based governance solution that could prevent and manage risks while improving productivity.

Stay protected

Business Imperative

Access is the gateway to the crown jewels of an organization, which were the research work deliverables in this case. The client realised the importance of effective access controls as an important line of defence to protect their assets against inappropriate access. They wanted to implement the principle of least privilege and separation of duties while granting the minimum required access only when it is needed. Regular rotation of staff between departments and attrition made it very challenging for them to maintain only authorised access to their systems without impacting productivity.

Tech AGRIM Solution

SailPoint IdentityIQ™ was selected for its ability to quickly and effectively implement role-based access controls and identity governance processes. The business-friendly interface and risk-aware controls built into IdentityIQ gave the company greater visibility across all its business applications without requiring additional IT resources.

Through the deployment of SailPoint IdentityIQ, the customer was able to :