Incident Response Readiness & Coaching

Be ready before an incident becomes a crisis.

Effective incident response requires more than a plan. It requires clear ownership, defined escalation paths and a team that knows how to act under pressure. Our Incident Response Readiness & Coaching service combines experienced vCISO guidance with AI-enabled capabilities, tailored playbooks and practical exercises to prepare your existing team to lead an effective response when an incident occurs.

What We Do

Establish clear incident response roles across your existing team

Develop practical, scenario-based response playbooks

Prepare your Incident Commander to lead during an active security event

Run tabletop exercises to test readiness and team coordination

Provide vCISO guidance during active incidents

Conduct post-incident reviews to identify lessons and control gaps

Continuously strengthen response procedures based on exercises and real-world incidents

How It is Delivered

The service combines intensive onboarding, ongoing strategic leadership and operational security visibility.

Incident Response Structure

Define the Incident Commander, crisis team responsibilities and escalation paths across IT, security, communications, legal and leadership.

AI-Enabled Playbook Development

Build practical, scenario-based incident response playbooks covering roles, procedures, decision points and escalation.

Readiness Exercises

Run realistic tabletop exercises, supported by AI-enabled scenario development, to test playbooks, decision-making and team coordination.

Active-Incident Guidance

Your designated Incident Commander leads the response, supported by real-time vCISO guidance and coordination with Tech AGRIM incident response services when required.

Post-Incident Review

Analyse the response, identify control gaps and lessons learned, and strengthen playbooks and future readiness.

Supported by Tech AGRIM Security Services

The service can be strengthened with additional operational capabilities:

24/7 Managed Detection & Response (MDR) — Detect threats and alert your Incident Commander
Incident Response Services — Provide forensics, containment support and remediation guidance
PTaaS & ASM — Provide vulnerability and attack-surface intelligence to support response readiness